OPEN
KITCHEN
CONNECT ALL OF YOUR EQUIPMENT IN ONE CENTRALIZED PLATFORM
Track equipment performance, receive maintenance alerts, manage energy use, and monitor critical conditions across every location. Open Kitchen helps your team catch problems early, reduce operating costs, and avoid costly downtime.
YOUR EQUIPMENT ALREADY HAS THE ANSWERS. OPEN KITCHEN BRINGS THEM TO YOU.
Every Taylor machine knows how often it runs, what it serves and when it needs attention. Open Kitchen collects that information and puts it on one screen. You see the activity that matters across one store or one thousand, and you act on it before a small issue becomes a lost shift.
- Remote Menu Updates – Remotely push menu and recipe updates to Taylor equipment through Open Kitchen—no service call or USB required—ensuring fast, consistent changes and smooth LTO launches across stores.
- Product/Syrup Out Notifications – Get real-time product-level alerts before mix or syrup runs out, preventing product-out faults, reducing downtime, and keeping sales flowing during peak periods.
- Fault Monitoring – Receive real-time heat treatment failure and fault alerts, enabling quick response to issues, minimizing downtime, and protecting product availability and food safety compliance.
THE COST OF DOING NOTHING
Equipment downtime, manual updates and unexpected service needs can quickly add up across a large restaurant network. When critical equipment isn't performing, operators can lose sales, add labor and face unnecessary food safety risk.
Open Kitchen® connects Taylor equipment to help operators move from reactive management to proactive control.
- Launch updates faster — Push recipe and menu updates to connected equipment across locations without waiting for a technician or relying on manual updates.
- Stay ahead of product outages — Receive alerts when mix or syrup levels are running low, giving teams time to respond before equipment goes down.
- Respond to food safety events — Get visibility into heat-treatment failures so teams can take action quickly and help protect product and compliance.
- Focus resources where they matter — Use equipment data to identify exceptions and prioritize support instead of treating every location the same.
Open Kitchen can help protect revenue, reduce unnecessary service and labor costs, and strengthen food safety oversight—all while giving operators greater visibility across their equipment fleet.
The result: fewer surprises, faster response and greater confidence in every location.
HOW A LEADING CONVENIENCE RETAILER LAUNCHED SELF-SERVE ICE CREAM WITH FULL VISIBILITY
A leading convenience retailer used Open Kitchen® to gain real-time visibility into its self-serve ice cream program across locations. The platform provided insight into machine usage, flavor demand and required sanitation and heat-treatment cycles—visibility that POS data alone couldn’t provide. With a clearer view of what was happening in the field, the retailer could better understand customer demand, validate program adoption and identify opportunities requiring attention. Centralized monitoring helped teams spot missed sanitation cycles and unusual usage, allowing them to focus support where it was needed rather than treating every location the same. The result: greater visibility, smarter decision-making and increased confidence in food safety, shrink and customer demand as the program expanded.
WANT TO LEARN MORE?
Contact your local Taylor distributor today about Open Kitchen.